Maximise Your Enterprise Investment

What would you do if your ERP system suddenly went down, tomorrow? As the foundation behind effective business operations, you can’t afford to think about that possibility. You need to ensure stable ERP operations, or your business stops.

Optimise your current IT investment and proactively keep your applications maintained in a high functioning environment, with InOne. By leveraging InOne’s seasoned team of JD Edwards support specialists who understand every functional capability of the JD Edwards® EnterpriseOne application, you can concentrate on your core business while protecting your software investment and lowering your total cost of ownership (TCO). You’ll also receive faster response to resolution and better business delivery, to improve user satisfaction of the system.

Though you have your own dedicated architecture, you share the cost of this world-class support with InOne’s entire application management customer base that stretches right across Europe. If you were to hire in-house staff, it would be hugely expensive and you wouldn’t have the guarantee that the resources you hire were true JD Edwards specialists.

With InOne, you mitigate this risk and take advantage of predictable monthly costs for your application. Our staff hold decades of experience with just this particular application in short with InOne, you receive the best application support expertise available today, for all your European operations and in the local language of your choice!

InOne offers a flexible solution. We focus just on the JD Edwards EnterpriseOne ERP solution, so regardless of the platform you choose, or how you use the software, or how you integrate it with other products, our specialists make sure your JD Edwards EnterpriseOne application performs optimally. We can support add-on components such as Createform! DC Link, and Q4bis. Our flexibility provides you with an "ala carte" set of services to choose from, to best meet your business requirements.

And we’ve built an entire help desk and client management infrastructure for your benefit. Utilizing our highly developed Managed Services Expert Centre, you can enter service requests and run reports on new, existing and closed service requests. We can provide you with a dedicated e-mail address and customized website for you to view the current status of your service requests. You can receive customized policies and procedures and a dedicated InOne account Manager responsible for overseeing all aspects of your application. And, if you take advantage of our 24x7 live emergency support, a guarantee that at all times there is someone on the other end of the phone to assist you.